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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arvin Ajamian

March 20, 2024

5  out of  5 rating by Arvin Ajamian
"☀☀☀☀☀ Auto Insurance!  Not the most exciting part of buying a car but one of the most essential. It is paperwork, and thus resembles "work". The mind places this task in the backfield and you want it over and done with as soon as possible. This is fine, you will still have insurance at the end of the day, but you will be missing out on a key resource to maintain your car. Knowing I dislike general document work but like the car very much, I made the effort to mentally attach the good feelings of the car to its inurance. This helped to stay interested while reading the policy terms. Keep telling yourself it's for your car, not a work assignment. This will be the most important credential for your car. Reg and inspection are after. Take the time to read up on your options. Imagine if you could use that option, or if it seems a fair possibility. Many people go into buying insurance with the goal of the lowest cost possible, and I was no exception. I realized quickly however that I really could benefit from it in certain areas, and it would not be good to cut everything to the absolute minimum. Calling Jeff Timm at State Farm was the best insurance decision I could have made. I have had State Farm in the past but didn't always have a car. There were three major occasions in my driving past when State Farm came through with flying colors. With the purchase of a new vehicle, I had no doubt I would be calling State Farm first. After talking to Jeff, there was no need or desire for further calls. Jeff got right to my questions and concerns. I didn't have a new expensive car, it was 20yrs old and 171k miles. Jeff could not have treated me better if I were calling to insure a Bentley. He spoke with the highest level of attention and proffesionalism. He was able to look up many details of my car, some that were not shown in any report online, and give me a quote rapidly, including all the discounts I would qualify for. I didn't have to ask or dive into the fine print, the discounts were already there. I felt as though I had a brand new car and Jeff was my personal agent. He volunteered to be on the phone while I went to the DMV for registration. Since it was an out of state car, some documents might not get to the DMV as fast as to the insurance agency. This is what above and beyond average service looks like. As a proffessional, Jeff is indebted to describe all the options and at the same time never pressure you into an unneeded extra. This is a fine line to walk, especially when competition between companies is a constant factor. If you represent a superior agency, as Jeff Timm does, your service will not be the cheapest option, it will be superior. This is what you want from an agency and from an agent. Someone in your corner, on your side to make things right. There is no question Jeff treats all his people as family, and you can tell he sees himself as a guardian.  He's not just there on standby to help, he's looking to help. -|2004 SUBARU OUTBACK SEDAN H6|- ☀☀☀☀☀"
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Howard Thomas Bischoff

March 19, 2024

5  out of  5 rating by Howard Thomas Bischoff
"Excellent service, great agent, thank you!"
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L B

March 19, 2024

5  out of  5 rating by L B
"We’ve known Jeff Timm for many years and are thrilled he is our State Farm agent! He managed the transferring of policies from our previous provider without any issues. Thank you Jeff for taking care of us!!"
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Denise Jensen

February 29, 2024

5  out of  5 rating by Denise Jensen
"Jeff Timm of State Farm in Woodstock, NY is amazing. He is quick and trustworthy and got me out of a DMV crisis that could have cost me my drivers license and a revoked registration for 2 vehicles. What was a nightmare turned into a wonderful experience. I am so confident in his abilities to get things done and his industry knowledge I am transferring ALL of my insurance including Homeowners and Umbrella to him. He is friendly, detailed, smart and fast! So if you rather deal with a human rather than an online company Jeff is the person you want."
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seles Nikita

November 29, 2023

5  out of  5 rating by seles Nikita
"First of all I whant to thank Jeff for all the help this guy is a great one I have been looking n calling every insurance company for 4 days till I received a call from Nick n Jeff if you’re looking for a insurance place to go to go with State Farm n ask for Jeff or Nick they are wonderful n hard working man’s that will go out there way to help you 🌺🌺🌺🌺thank you so much Jeff 🌺🌺🌺"
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Cristopher Alvarado Valdiviezo

November 15, 2023

5  out of  5 rating by Cristopher Alvarado Valdiviezo
"I thank you for your patience, and for that a person willing to help. good luck in everything mr jeff"
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Brian Rohde

October 29, 2023

5  out of  5 rating by Brian Rohde
"I had prompt and excellent service with Jeff as I have come to expect after having our insurance in N.H. with State Farm for 40 years."
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Daniel Calianese

October 24, 2023

5  out of  5 rating by Daniel Calianese
"I needed auto insurance and Jeff was excellent!. Process was primarily conducted via text and emails and I was impressed at how promptly he responded to my questions and eventually set me up with my new policy. So far, I am VERY satisfied with doing business with Jeff AND State Farm, it is clear they believe in the value of customer service. Thanks Jeff! Thanks State Farm!"
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carrie pollack

July 19, 2023

5  out of  5 rating by carrie pollack
"Jeff was a great help when setting up our new home owners insurance. Our previous policy with a different provider was too high and the service was terrible so this was a welcomed change! He was always available when we had questions and was clear and quick with responses. We got a great deal and are very satisfied. Highly recommended!"
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Axel Fischer

May 22, 2023

5  out of  5 rating by Axel Fischer
"We switched homeowner's and car insurance over to them. Very streamlined and easy process with competitive rates. It was very pleasant working with Rob."
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Latoya Stewart

May 2, 2023

5  out of  5 rating by Latoya Stewart
"Was having a bad day and he got the best rate and put a smile on my face. Very Charmin"
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Rebecca Anagnoson

April 28, 2023

5  out of  5 rating by Rebecca Anagnoson
"I had a really good experience! Perry was great walking me through this process and did a great job working to keep things in my budget! It is great to know that you get to talk to an actual person not an automated frustration. Everyone has been very helpful!!"
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Anthony DiBella

April 3, 2023

5  out of  5 rating by Anthony DiBella
"Rob has been very helpful in getting our home and auto policies set up. I have previously only had insurance through online brokers/quote comparison sites, and this has been a significantly better experience. I saved money from my previous policy, have a local agent familiar with my area, and have had great customer service from Rob, Jeff, and their team. Highly recommend this office for your insurance needs!"
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Kayasia Brown

April 3, 2023

5  out of  5 rating by Kayasia Brown
"Jeff Was AMAZING! And when i couldn’t get to him his partner congratulated me and helped finish my quote!!!! Loved the service I already am recommending everyone to State Farm! I got the best rates better than GEICO!!! Like a good neighbor State Farm was there!!!!!!!!"
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Joyce Mayone

March 19, 2023

5  out of  5 rating by Joyce Mayone
"Rob was amazing. He was professional, detailed and extremely responsive. We were with the same insurance for 35 years and the prices were getting out of control. Rob went thru and matched all of our prior coverage for home and auto and even had suggested some great extras that we didn’t even know was available, along with saving us a significant amount in premiums for both. I would strongly recommend this group."
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Cheryl Budik L

March 10, 2023

5  out of  5 rating by Cheryl Budik L
"Jeff and Rob are great to work with and dedicated to helping their customers."
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Tessa Peters

March 4, 2023

5  out of  5 rating by Tessa Peters
"Rob was super helpful throughout this experience. He has answered all my questions and was very prompt in getting back to me. I would recommend State Farm to anyone!"
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Rob Trincellito

March 3, 2023

5  out of  5 rating by Rob Trincellito
"Awesome people! Great business people."
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Jane Cervone

February 26, 2023

5  out of  5 rating by Jane Cervone
"Jeff and his team not only saved me money on my auto and home, they were great to deal and very responsive to my questions! Highly recommend Jeff Timm State Farm!!"
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Adrienne Waugh

January 16, 2023

5  out of  5 rating by Adrienne Waugh
"Knowledgeable, professional and friendly- all while helping me save money. Recommended!"
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David Orzechowski

January 14, 2023

5  out of  5 rating by David Orzechowski
"Rob was great in handling the auto insurance quote, he was able to bundle renters insurance when other companies weren’t able to. I signed up the same day and received all the information by end of business. Very prompt and helpful during the whole process. Would recommend to anyone."
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JP

January 13, 2023

5  out of  5 rating by JP
"Made sure to get the best possible quote. Very satisfied with the service"
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Kiet Tran

January 5, 2023

5  out of  5 rating by Kiet Tran
"Jeff is amazing and awesome! Probably the best insurance agent I have encountered. He went above and beyond to help me not only find the best auto insurance rates but also provided me ways to save additional money on my policy. He is fast and quick with his responses and gets things done in a timely manner! Thanks for helping me save money and made the process easy! Greatly appreciated! Thanks again!!!"
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Angela Burns

November 23, 2022

5  out of  5 rating by Angela Burns
"Freak service, easy to work with. Made setting up new insurance painless and quick 😊 very appreciative!"
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paula gonzalez

November 15, 2022

5  out of  5 rating by paula gonzalez
"Jeff Timm was very helpful. He was available to answer all of our questions and responded right away. He was extremely informative and a pleasure to work with."